CUSTOMER CARE
At Handmade for Little Treasures we love speaking with our customers and welcome any feedback. Please get in touch via one of the below methods. We look forward to hearing from you!
Have any questions or concerns?
We’re always ready to help!
Get in Touch:
send us an email to:
RETURNS
As many of the items that we produce are hand made or made to order, we do not generally accept returns. However, if there is a problem with your order please do not hesitate to get in touch.
FAQ
How do I order a bespoke item?
All of our personalised or bespoke pieces have an option to select and initial or name, depending on the item. If you have a special request, don't hesitate to contact us with your requirements and we will see what we can do!
What is the lead time for a bespoke items?
Depending on the number of bespoke items in an order, this would normally take 10 - 14 working days. However, we will contact you with regular updates, once your order is placed. Please advise upon ordering if the item(s) are required by a certain date.
How do I return an item?
As mentioned, many of our items are handmade or made specifically to order, therefor returns are not always possible. However, please contact us if there is a problem with your order.
What are your delivery options?
All of our items are sent via Royal Mail's Track48 delivery service. This is expected to take 2-3 working days to arrive, following despatch.
Do you provide International delivery?
This is not available as standard, however contact us and we can look into a shipping cost for you. Please bear in mind it takes a number of weeks for delivery, depending on location.